Delivery

Delivery Rates

Our standard delivery service is available throughout mainland UK, except the Scottish Highlands and delivery is usually made within 3-5 business days. The charges depend on the weight (kg) of your order up to a maximum of 2kg. Anything over this will be sent next day delivery.

STANDARD DELIVERY CHARGES

LARGE LETTER

  • £0.99 – up to 100g
  • £1.39 – up to 250g
  • £1.99 – up to 500g
  • Over 500g will be charged as a parcel as set out below

PARCELS

  • £3.20 – up to 1kg
  • £4.30 – 1.01-1.5kg
  • £5.00 – 1.51-2.0kg

Our next day delivery service is available throughout all 4 shipping zones at various prices depending on your location. Next day delivery has a weight limit of 25kg. All orders within the mainland UK over 2kg in weight will be sent next day delivery.

NEXT DAY DELIVERY CHARGES

  • £7.30 – up to 25kg

Along with our order delivery services we also offer a free click and collect service. By selecting Click & Collect you can pick up your order direct from our warehouse free of charge.

*Please allow 24 hours after your order for collection.

Due to the remote locations of certain postcodes, many addresses within the Scottish Highlands and the Scottish Islands will fall under our premium 3-5 day service. Should you be unsure of whether your address falls under this shipping zone you can easily check on the checkout page or simply contact us.

(ZONE 2) 3-5 DAY DELIVERY CHARGES

  • £18.65 – up to 25kg

As with Zone 2, the areas located within Zone 3 are also premium delivery destinations and fall under our Premium 3-5 Day Delivery Service.

(ZONE 3) 3-5 DAY DELIVERY CHARGES

  • £18.65 – up to 25kg

We offer a delivery service to the Republic of Ireland, this is a premium delivery service similar to Zones 2 & 3.

INTERNATIONAL 3-7 DAY DELIVERY CHARGES

  • £20.50 – up to 25kg

If you are located in the Channel Islands please Contact Us for delivery pricing.

We can deliver to international destinations, however the delivery cost will depend on your order weight and country. Please Contact Us should you require a quote for international delivery.

Returns

We offer a no quibble 30 day returns policy and also accept the return of any product which has arrived damaged, faulty or not fit for purpose. The full contents including the original packaging must be returned to us.

Any products returned to us after 30 days will be dealt with on a case by case basis.

If you need to return a product we have made the process simple and hassle free.

You simply need to submit a return ticket to us with your order number and the reason you wish to return the product.

We will then provide you with a unique RMA number and full details on how to return the product to us.

Products can be returned for a full refund, exchange or replacement.